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 Post subject: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Jan 11, 2013 17:12:24 
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Joined: Fri Sep 03, 2004 11:22:56
Posts: 2497
Location: Trencin, Slovakia
Despite the long term performance and durability testing to which the XRAY XB4 was subjected by the factory and R&D team, several XB4 customers have reported minor issues in crash situations. XRAY has been well known to fully stand behind their products and is known for providing first class customer service and support. Even though the reported issues have affected only a small portion of XB4 owners, XRAY felt that it would be prudent to provide a free XB4 upgrade package to all XB4 owners through the shop where the kit was originally purchased.

The set includes:
- Reinforced Front Bulkhead V2
- Differential Bevel Gear 35T Front & Rear - V2
- Front Shock Tower Protector
- Rear Shock Tower Roll Center Reinforcement
- Replacement Diff Satelitte Gears (no change, just free spare)

Read here for more details and some important Tech Tips: http://www.teamxray.com/teamxray/news/n ... goria=2995


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Jan 11, 2013 18:11:11 
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Joined: Tue Sep 01, 2009 21:19:03
Posts: 33
Location: Chichester
Fantastic work guys!

Super quick to get the issues resolved and always thinking about the customer!
Great Job again!!! :o


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Jan 11, 2013 18:21:07 
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Joined: Thu May 12, 2005 22:12:40
Posts: 129
Location: leicestershire
This is awsome news,is like a late Xmas day reading this :D

Love to the Hudy family :)


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Jan 11, 2013 18:36:05 
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Joined: Fri Jan 11, 2013 18:28:58
Posts: 6
Despite being a veteran of the RC wars I recently got my first X-Ray, the XB4.
Fantastic car, I bought a second one.
Now you release the upgrade kit.
My kind of customer service.
I will be getting more X-Rays in the future.
thank you


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Jan 11, 2013 19:13:59 
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Joined: Tue Jan 08, 2013 14:06:01
Posts: 5
Well done XRAY! :D


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Sun Jan 13, 2013 02:21:11 
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Joined: Mon Dec 03, 2012 18:32:36
Posts: 17
This is second to none xray!!!!

good job!

grtzz


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Sun Jan 20, 2013 19:38:29 
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Joined: Thu May 12, 2005 22:12:40
Posts: 129
Location: leicestershire
Just fitted mine,
Thanks Xray


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Tue Jan 22, 2013 20:17:24 
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Joined: Tue Aug 21, 2012 04:35:28
Posts: 4
Quote:
Improved 35T diff gears V2 - they have symbol 35 on the back of the gear. Replace both front and rear. The new gear reduces play of the internal satellite gears inside the diff to reduce the risk of damage to the satellite gears.

If the NT1 metal gears (335030) and diff pins (335080) are being used should the old diff gears or the V2 diff gears be used? (I do not know if the metal gears are the same size as the composite ones. And I heard that possibly the composite ones change size a little as they absorb oil?)

Thanks!


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Wed Jan 23, 2013 09:25:36 
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Joined: Fri Sep 10, 2004 05:52:13
Posts: 1354
Location: Trencin, Slovakia
If you are using NT1 metal gears than you can stay with the old gear diffs or you can replace them for the V2 ones - it is your choice. Metal gears are same size as the composite ones.


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Thu Jan 31, 2013 00:31:13 
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Joined: Sat Mar 05, 2011 00:11:00
Posts: 38
I received and installed it thi evening


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Feb 01, 2013 00:08:15 
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Joined: Sun Jan 13, 2013 21:35:55
Posts: 7
here in Greece we didn't get yet the Upgrade Package. what are you expect ????? to broke complitly the car ?

I have all ready broke two Shock towers and one Front Bulkhead

I need Upgrade Package kit as soon as possible .

I want a replay immediately


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Feb 01, 2013 07:28:11 
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Joined: Fri Sep 10, 2004 05:52:13
Posts: 1354
Location: Trencin, Slovakia
Please contact your distributor in Greece, the upgrade packages will be included in next shipment to him.


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Feb 01, 2013 09:44:16 
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Joined: Sun Jan 13, 2013 21:35:55
Posts: 7
i have all ready contact but i'm still waiting


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri Feb 08, 2013 23:57:40 
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Joined: Fri Feb 08, 2013 23:41:27
Posts: 1
Location: Brissy Australia
First off, job well done xray, i just finnished building the XB4, my first xray car, and i am very impressed. The quality is just amazing!!

Secondly, i live in Australia and purchased my xb4 from amain in the USA. I have only just learnt about the upgrade package and was wondering how i go about getting mine. Any ideas?


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Mon Feb 11, 2013 08:31:35 
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Joined: Fri Sep 03, 2004 11:22:56
Posts: 2497
Location: Trencin, Slovakia
tx240 wrote:
First off, job well done xray, i just finnished building the XB4, my first xray car, and i am very impressed. The quality is just amazing!!

Secondly, i live in Australia and purchased my xb4 from amain in the USA. I have only just learnt about the upgrade package and was wondering how i go about getting mine. Any ideas?


The upgrade packages are automatically sent to distributors based on the quantity of XB4 sold. We always suggest everyone to purchase the XRAY products locally so in case of any further support and service you can get it locally. In Australia HEI makes fantastic job and provide very high level service & support. So for future we may suggest to get your products locally just exactly for a reason like this.


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 Post subject: Re: XRAY XB4 FREE Upgrade Package
PostPosted: Fri May 31, 2019 12:09:41 
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Joined: Fri May 31, 2019 12:05:21
Posts: 1
XRay has been well known to fully stand behind their products and is known for providing first class customer service and support. Even though the reported issues have affected only a small portion of XB4 owners MyPrepaidCenter.com Check


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